Sailpoint integration with SNOW ( SERVICE NOW )

Ricky.P
3 min readDec 14, 2020

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Disclaimer: This activity is a More Functional Activity with no Coding at all, so brace your self :)

Well in order to integrate SNOW with sailpoint we need to, first of all, we need to get SNOW TENANT by registering here

After logging in lots of users are already in the service now tenant

Now we can create a new service account in SNOW but however, we are integrating with sailpoint , hence will create a service account in sailpoint and correlate accordingly

In order to do the correlation we need to, first of all, add a new application in sailpoint basically SNOW

under the application definition i have provided the SNOW Tenant details

Now time to set a correlation attributes and logic, which is done as shown per below screenshot

Now time to fetch users first we will do aggregation and next provisioning of users

so time to aggregate users to sailpoint , randomly create some users in SNOW and create an aggregation task while creating this task check the box which says correlate the accounts which are existed in SNOW. Hence you can see two accounts updated which can be seen in the identity warehouse in the below screenshots.

Now provisioning part which is not at all straight forward

when we onboarded snow application then we can see the following integration folder in if we have an xml file and we have to import that xml in SNOW

Steps to import XML file in SNOW

1.Open the list title menu and select Import XML.

Once imported XML Now if we create an user in sailpoint and it will reflect in SNOW.

Hence the Provisioning part is also completed.

Each application onboarding is different and the way we do it can be either a functional approach by choosing tenant software or earlier in my medium handle i have shown how to create custom application onboarding where coding was involved too.

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Ricky.P
Ricky.P

Written by Ricky.P

An Instinctive Software Professional and obviously a big day dreamer lol ! Note: I created this page on 2020, I have evolved more since than with ideas.

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